What can a CRM do for your business ?
Improve business relationships
Streamline the sales process
Increase customer acquisition
Retain valuable customers
Connect your entire team
Any device, anytime, anywhere
%
Improvement in lead conversion rates.
%
Revenue increase per sales person.
%
Improvement in customer retention.
%
Shorter sales cycles.
%
Decreased sales and marketing cost.
Track important sales & marketing opportunities.
Get a 360 degree view or your business.
Increase lead-to-deal conversion rates.
Quickly see your next-best actions.
A CRM helps business owners manage and understand their relationships with current and prospective customers by analysing interactions and measuring data.
Our cloud-based application is a scalable, flexible and a smart customer management platform that lets you create, update, and store data in a secure environment. The platform is suitable for customers ranging from solopreneurs all the way to large enterprises.
Flexibility with state-of-the-art customisation of all pages minimises software development enabling you to take out-of-the-box capabilities and custom integrate to your specific industry. Our experience in the corporate environment implementing some of the leading CRM platform providers solutions, found very high costs to implement small minor changes. We are changing that dynamic, by providing cost effective change management.
Stay organised so your customer don't fall through the cracks
Deploy an app to your staff so that they always have the right info at hand
Become more efficient with a repeatable sales process
Securely store data in the cloud to prevent loss due to a hardware crash
Automate routine tasks to do more with less time and fewer staff
Analyse every part of your sales process with detailed reports
Improve customer service by streamlining daily operations
Store and view all your customer information in a single place
Cost Effective
Leading CRM platforms may look reasonably priced, however lack of easy customisation leads to high implementation costs. Why make it expensive to customise your CRM ?
Our platform provides the flexibility you need to ensure a low cost to deploy.
Standard
- Email integration
- Click to connect telephony
- Live chat
- Performance reports
- Analytics
- Forecasting
- Customisable layouts
- Email insights
- Reminders
- 10 custom fields per module
- 6 workflow modules
- 100 custom reports
- Twitter, Facebook integration
- 100 email templates
- 512MB storage per user
- 5 role types
- Google Calendar and Contacts integration
Professional
- Email integration
- Click to connect telephony
- Live chat
- Performance reports
- Analytics
- Forecasting
- Customisable layouts
- Email insights
- Reminders
- 155 custom fields per module
- 20 workflow modules
- Unlimited custom reports
- Twitter, Facebook integration
- Unlimited email templates
- 512MB storage per user
- 10 role types
- Google Calendar and Contacts integration
- Macros
- Plugin for Office 365
Enterprise
- Email integration
- Click to connect telephony
- Live chat
- Performance reports
- Analytics
- Forecasting
- Customisable layouts
- Email insights
- Reminders
- 310 custom fields per module
- 50 workflow modules
- Unlimited custom reports
- Twitter, Facebook integration
- Unlimited email templates
- 1024MB storage per user
- 25 role types
- Google Calendar and Contacts integration
- Macros
- Plugin for Office 365
- Multiple currencies
Multichannel
Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media. SalesSignals notifies you when a hot prospect is browsing your site, reading your email campaign, or engaging with your brand on social media.
Get immediate alerts from deals and contacts that are most relevant to you, right inside your CRM. Reply instantly to emails, add follow-ups, and make notes when needed.
Phone
Click to connect. Contact customers over the phone inside your CRM, with a single click.
Chat
Initiate a live chat with website viewers to find out where they are coming from, what they are looking for, and whether they are new or existing customers.
Reporting and Analytics
In-depth CRM analytics to help you make smarter business decisions
From lead analytics to deal insights, activity stats, and email analytics, monitor every aspect of your sales cycle any time, anywhere with pre-defined dashboard views. Create customized dashboards with sales analytical widgets, such as charts, target meters, KPIs, and funnels. Make informed decisions, and start celebrating sales success with actionable data intelligence
Chart your way to success.
From pie charts to heat maps, start seeing your everyday sales metrics in the most visually engaging way. Bypass the hassle of analysing huge volumes of data with a simple, visual representation of your CRM data. With a range of chart styles to choose from, you can create a chart from an existing report, or create one instantly without the need to select a report.
Reporting – know where your business stands
You shouldn’t have to manually track the increase and decrease of individual sales parameters, such as number of leads created per month, the number of deals closed daily, etc. Our AI-powered Anomaly Detector widget compares your actual sales performance with the predicted trend, and lets you know where there was a deviation from the projected sales pattern.
Stay in control of your sales pipeline
Analyse every sales activity, and track the numbers at every stage of your sales pipeline. Create funnels for those metrics that matter and know when there is a significant drop or rise in your sales pipeline. With funnels, see your conversion rates, identify where the potentials churn the most, and measure the overall efficiency of your sales process.
Customisation
Customize standard modules, add additional functionalities, and make your CRM work the way you do. With custom views, filters, and fields, decide how much data you want to see at any given time, and in the language you prefer.
Team Collaboration
Collaboration tools within your CRM can be used to share documents, have shared calendars that can be used to schedule customer meetings, create projects and associate them with a contact or an account, or use chats between colleagues to share updates on activity.
Sales process
Define your sales process to help guide customer facing staff best understand the right steps to take with each interaction. This process may include approval rules to empower your staff to resolve support requests.
Your sales team can identify quality leads, decide who to assign them to, discover the right deals to follow up on, and exceed revenue targets.
Customers using our platform
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